Privacy Policy
Last updated 9 September 2026
On this page
1. Who we are
Digital Adverza is a digital marketing and software development agency. We are thedata controller for the personal information described in this policy, meaning we decide why and how it is used.
Registered business: Digital Adverza Marketing Agency (SMC-Private) Limited, Haider Arcade, 2nd Floor, Office 04, Northern Bypass Chowk, Bosan Road, Multan, Pakistan
Incorporated in Pakistan under the Companies Act, 2017. Corporate Unique Identification No. 0338791 (SECP). Verify with the SECP.
Email: info@digitaladverza.com
This policy covers our website and the enquiries you send us through it. It does not cover third-party websites we link to, which have their own policies.
2. What we collect
We only collect what you actively give us, plus limited technical data:
| What | When | Details |
|---|---|---|
| Contact details | You submit our enquiry form | Name, email address, phone number, the service you're interested in, and your message |
| Message content | You message us on WhatsApp | Your phone number, WhatsApp display name, and whatever you write. WhatsApp is operated by Meta under its own privacy policy. |
| Advertising data | Only if you accept cookies | Pages viewed and actions taken, linked to a Meta advertising identifier, see section 4 |
| Approximate location | Every visit | Your country, worked out from your IP address, so we can show prices in your currency. We do not store your IP address, and the country is kept only in your own browser. |
| Server logs | Every visit | Standard web server records kept by our hosting provider, including IP address and browser type |
We do not collect payment card details through this website, and we do not ask for or store special category data such as health, religion or political views.
3. Why we use it, and our legal basis
- To answer your enquiry and provide a quote, because you asked us to (steps taken at your request before entering a contract).
- To deliver services you've engaged us for, performance of a contract.
- To keep the website working and secure, our legitimate interest in running a functioning, protected website.
- To measure and improve our advertising, only with your consent, which you give or refuse through the cookie banner and can change at any time.
- To meet legal or accounting obligations, legal obligation.
We do not sell your personal data, and we do not send marketing emails to people who have only made an enquiry.
6. International transfers
Our team is based in Pakistan. If you are in the UK or the EEA, this means your personal data is transferred outside your country when you contact us.
Pakistan is not covered by a UK or EU adequacy decision, so a transfer like this needs an appropriate safeguard in place. The safeguard we rely on is: [TO CONFIRM]. You can ask us for a copy of it using the contact details below.
We tell you this plainly rather than burying it, because it is exactly the sort of thing you are entitled to know before sending us your details.
7. How long we keep it
- Enquiries that don't become clients, [TO CONFIRM](we suggest 24 months, then deleted).
- Client records, for the duration of our work together, plus the period required by tax and accounting law.
- Advertising data, retained by Meta according to their own policy; we do not keep a separate copy.
- Server logs, a short rolling period set by our hosting provider.
8. Your rights
If you are in the UK or the EEA, data protection law gives you the following rights. We honour these requests for everyone who contacts us, wherever you are.
- Access, get a copy of the personal data we hold about you.
- Rectification, have inaccurate data corrected.
- Erasure, ask us to delete your data.
- Restriction, ask us to pause using your data while a concern is resolved.
- Portability, receive your data in a portable format.
- Objection, object to processing based on legitimate interests.
- Withdraw consent, for cookies, at any time, with no effect on the site.
To exercise any of these, emailinfo@digitaladverza.com. We will respond within one month, and we will not charge you for it.
9. Security
We use HTTPS across the site, limit access to enquiry data to the people who need it, and keep our software up to date. No website can promise perfect security, but if a breach ever affected your data and posed a risk to you, we would tell you and the relevant regulator.
10. Contact and complaints
Questions about this policy or your data
info@digitaladverza.com
If you're in the UK and you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office atico.org.uk.If you're in the EEA, you can complain to your national data protection authority. We'd appreciate the chance to put things right first.
Changes to this policy
If we change how we handle personal data, we will update this page and change the date at the top. Significant changes affecting how we use your data will be flagged on the website.