Digital Adverza · AI Automation SpecialistAbout Sana.
Sana builds the automation layer at Digital Adverza: AI agents and connected workflows that take the repetitive parts of a business, calls, enquiries, qualification, follow-ups and bookings, and run them without anyone retyping anything.
She works by finding the repetitive processes first, then turning them into connected AI and automation workflows. The focus is practical implementation: fewer manual steps, better follow-up, organised data and faster operations.
The goal is not more tools. It is a better operating system for the repetitive work a business already does every day.
How Sana worksThe workflow before the tool
Leads, CRM and calendar in one flow
Escalation built in, not bolted on
Every conversation logged
The stack.
What Sana works in every day, and what each layer is for.
AI voice and chat agents
AI receptionists, inbound and outbound calling, qualification, FAQs, booking, rescheduling and escalation to a person
Lead and CRM automation
Lead capture, enrichment, qualification and routing; GoHighLevel pipelines, follow-ups, calendars and campaign workflows
Workflow automation
n8n and custom business workflows connected through APIs and webhooks, from enquiry to booked appointment
AI for operations
Email classification, priority, summaries and drafts; e-commerce agents for product questions, orders and returns
Selected work.
6 pieces of work. Pick one on the left, or let it cycle.
AI Receptionist
An AI voice receptionist for a dental practice: answers calls, handles common questions, collects information, manages booking requests and transfers to a human when needed.
Healthcare · AI Voice · BookingAI Cold Calling Agent
A B2B cold-calling agent that starts conversations, follows a qualification script, captures responses and passes structured information into a sheet or CRM workflow.
B2B · Qualification · CRMTattoo Studio Booking Flow
An n8n and GoHighLevel workflow that captures leads, creates or updates the CRM contact, collects project details, qualifies the lead, checks availability and books the appointment.
n8n · GoHighLevel · CalendarReal Estate Lead Automation
Enquiries arriving outside working hours go to CRM capture, AI qualification, personalised follow-up, CRM update, an appointment offer and an agent notification.
Real estate · Follow-up · NotificationsAI Email Assistant
Categorises messages, identifies priority, writes summaries and action suggestions, prepares Gmail drafts, logs activity and alerts the team on high-priority items.
Gmail · Summaries · AlertsE-commerce AI Agent
Customer-support workflow that answers product questions, retrieves order information, supports returns, recommends products and escalates to a person when appropriate.
Support · Orders · ReturnsWhat you get.
“The goal is not more tools. It is a better operating system for repetitive business work.”
Calls answered, questions handled, appointments booked, escalation to a person when needed.
→Qualification, availability checks, booking and notifications, end to end.
→CRM updates, pipelines, follow-ups, calendars and campaign workflows.
→Lead nurturing, campaign workflows and customer journeys that keep running.
→Classification, priority, summaries and drafts; product, order and returns support.
→Business-specific automations connected through APIs and webhooks.
→The rest of the bench.
Sana works alongside 7 others. The next profile is lit.
